Shipping & returns
Delivery
Our Packages are sent with GLS (European Union) & PostNL (rest of the world) or if you want DHL Express (anywhere). European orders are picked up every day around 12:00, so normally we send your tracking info the day after payment, small World packages are sent within 48 hours of ordering (no pickups during weekends). It can happen that a product isn't available. In that case, we will notify you in time and pay you back in-full or offer a solution to exchange
Shipping
Designertoyheaven will ship every country in the world, we use PostNL and their international partners as parcel-service for international orders. GLS Parcel service is used for orders within the European Union.
Where does Designertoyheaven deliver?
We deliver our products worldwide. Is your country not on the list of sending countries, please contact our customer service?
Payment methods
You can pay in many ways: by iDEAL, PayPal, bank transfer, credit cards and many more see the bottom of our shop to see all available options or go here >> Payment Methods
Returns
Return costs are not covered by us and are sent at own risk, initial shipping costs will also not be refunded either. We have a pick-up service (within Europe) which can be used to pick up your goods, these costs can be extracted from the refund total.